At Clout Home Services we take our reputation and quality of service very seriously. Recently we decided to go through our Google Business reviews and see what our customers consistently said about us.
We were surprised at the results. Number one and number two were a tie!
Out of 43 reviewers recently in the past year, 31 said Clout was “Professional”. Many shared that our techs were extremely knowledgeable and experts in isolating HVAC troubles. And they appreciated our commitment to being clean with our workspaces and respecting their home areas.
“They were very responsive and worked hard to accommodate my challenging schedule. When he arrived, Brad was professional and polite. He even showed me the source of my problem and what I could do if it is a problem in the future. I can highly recommend them!”
“We had a great experience with Clout. The technician was professional and knowledgeable. I appreciate his diligent use of the booties to prevent tracking in outdoor pollen! The kids loved seeing the Big Orange Van!”
Responsiveness & Punctual
So many of Clout’s clients have told us that they are impressed with our response times. Whether it’s the Clout Chatbot that begins when landing on our website, to answering questions about your system or your options from our technicians. In this day and age, we believe in using every form of communication available. The phone calls, our informative emails, or even a text from a tech that he is on his way. We don’t believe in making you take a whole day off of work for a technician to show up, that’s why we give you windows of time and follow up when we are on our way. We communicate and communicate. Did we mention that we like to communicate?
“A colleague of mine recommended Clout and I needed help with my system asap. I used the chatbot on their site to get started and within 20-30 minutes I was on the phone with them and had a tech scheduled to come out the same day. Brad the technician knew what the problem was immediately and took no time at all servicing the unit. We chatted for a few and I found out he has over 20+ years of experience. If you’re looking for affordable HVAC servicing, repair, or replacement done right every time then Clout is a company you can trust.”
“Every time I’ve called Clout, they’ve responded immediately and been out to work on my AC sooner than expected. Their technicians are professional and knowledgeable, and their pricing is always reasonable. I’ll definitely keep using these guys!”
Our 3rd most common thing our clients mention is quality. The big HVAC companies many times send out employees who are fresh new hires, with not a lot of experience. We take very seriously our commitment to having trained installers and technicians. Our techs are NATE (North American Trained Excellence) Certified and have years of HVAC troubleshooting under their belts. You don’t want to skimp on quality installation with your new HVAC system. It’s not worth it in the long run.
“I have had so much trouble with my heating and cooling system. I called a few companies that I found online, and they told me I needed a new system right away! I happened to have my friend over who told me that I needed to call Clout Home Services. I did and they sent out a tech (Zach) immediately. Luckily, he figured out that the problem with my current system was an easy fix with some simple adjustments. Once they were done, I was comfortable and I DIDN’T need a new system! THANK YOU SO MUCH! I am on such a tight budget and you saved me greatly!”
We believe in giving you the best value for your dollar. Clout technicians always explain in detail which system or service is best for your home. We break down what is best for your family for the short or long term. Knowledge is power. We explain in laymen or technical terms your options.
“Joe Wilson gave my family an estimate for replacing two aging HVAC systems with variable-speed Daikin equipment. The estimate seemed fair and Joe seemed knowledgeable. Two things that impressed us were (1) Joe’s assessment of our house’s capacity in terms of CFM, and (2) Clout’s warranty that included extended maintenance.”
Your Comfort is our #1 Priority
At Clout, we ensure that your family stays comfortable in your home year-round. If you are in the market for an HVAC system or repair, give Clout a call. We take seriously our commitment to professionalism, punctuality, quality, value and responsiveness.